Helpline set up ‘to protect victims’ of abuse, says Mormon church

The Church of Jesus Christ of Latter-day Saints temple in Redoubt Rd. Photo / Jason Dorday
The NZ Herald asked the Church of Jesus Christ of Latter-day Saints to respond to detailed questions about its alleged cover-up of abuse within the church and claims its helpline was used to shield the abusers, as detailed in podcast series, Heaven’s Helpline. This is the church’s full written response from Pacific area communication director Richard Hunter to reporter Murray Jones.
Dear Mr. Jones,
As followers of Jesus Christ, members of The Church of Jesus Christ of Latter-day Saints abhor abuse of any kind. As a church, we invest heavily on prevention and response; and will continue to do so.
Tragically, some individuals choose to abuse others across all parts of society. Jesus was unequivocal when it came to abusers. He said: “But whoso shall offend one of these little ones which believe in me, it were better for him that a millstone were hanged about his neck, and that he were drowned in the depth of the sea,” (Matthew 18:6).
When the Prince of Peace is speaking in such a firm way, as followers of the Saviour, we are compelled to do all we can to prevent abuse and to support victims. Our priority is the welfare of the victim and following the law of the land with respect to the abuser facing the consequences of their actions.
In 2022, President Russell M. Nelson, worldwide leader of the Church of Jesus Christ, said:
“Abuse constitutes the influence of the adversary, and it is a grievous sin. As President of the Church, I affirm the teachings of the Lord Jesus Christ on this issue. Let me be perfectly clear: Any kind of abuse of women, children or anyone is an abomination to the Lord. He grieves and I grieve whenever anyone is harmed. He mourns, and we all mourn, for each person who has fallen victim to abuse of any kind. Those who perpetrate these hideous acts are not only accountable to the laws of man but will also face the wrath of Almighty God. For decades now, the Church has taken extensive measures to protect — in particular — children from abuse. There are many aids on the Church website, abuse.ChurchofJesusChrist.org on help, healing and protection from abuse. I invite you to study them. These guidelines are in place to protect the innocent. I urge each of us to be alert to anyone who might be in danger of being abused and to act promptly to protect them. The Saviour will not tolerate abuse, and as His disciples, neither can we.”
When a lay leader of one of our congregations learns of abuse, they are asked to immediately call a helpline to assist them to protect the victim to protect the victim Helpline and to ensure that perpetrators face the consequences of their actions. Most of the reports of abuse that come to the attention of Church leaders come from victims or their families and involve abuse away from Church buildings and Church activities. Helpline staff offer advice that is focused firstly on protecting and caring for the victim. Working with local Church leaders, the helpline ensures compliance with legal reporting obligations, encourages the victim or victim’s family to report the abuse to civil authorities, and helps connect victims with professionals who can provide counselling assistance.
In the Church, any who serve as youth leaders or with children, need to complete child protection training to help them safeguard young people. This training includes instruction for those working with children to immediately report abuse to legal authorities and do all they can to assist victims of abuse.
Church leaders regularly speak out against the evils of abuse, encouraging Church leaders and members to do all they can to protect the innocent.
The Church has published numerous resources online to help lay leaders, members, victims and their families, such as the “Life Help” resources on ChurchofJesusChrist.org.
Over the coming months, the Church in New Zealand will study and implement relevant recommendations for churches from the Abuse in Care Royal Commission of Inquiry.
It seems, Mr. Jones, that you are focused on reporting on The Church of Jesus Christ of Latter-day Saints. We welcome honest and balanced inquiries. To assist you to more fully and accurately understand The Church of Jesus Christ of Latter-day Saints and its members, so your reporting can be balanced, honest, and respectful, we extend five invitations to you.
First, come worship with members of the Church of Jesus Christ one Sunday. Ask Church members about the joy they experience as they strive to follow Jesus Christ.
Second, watch a session or sessions of the Church’s annual or semi-annual General Conference.
Third, study the Church materials addressing abuse in “Life Help” resources on ChurchofJesusChrist.org.
Fourth, read The Book of Mormon: Another Testament of Jesus Christ. Along with the Bible, these scriptures are the foundation of Latter-day Saints’ faith and testimonies across the world.
And fifth, the next time you are travelling to the United States, allow us to host you at the Church’s headquarters in Salt Lake City. Many news media professionals from around the world have benefited from the opportunity to see first-hand the Church’s global headquarters, and its humanitarian, self-reliance and other welfare services which lift lives, fortify families, and contribute to caring communities.
We support free press and the right of all to express their views and opinions. We also encourage you to truly understand the Church and its members, so your reporting is balanced and representative of the experiences and testimonies of those who are striving to follow Jesus Christ and to do good in the world.
Sincerely,
Richard Hunter
Heaven’s Helpline is available at iHeartRadio, Apple Podcasts, Spotify or wherever you get your podcasts. The series was made with the support of NZ On Air. For more on this series, go to nzherald.co.nz/heavenshelpline